Thank you for choosing the Glass Figurines and Living Room Carpet from Santa Lloçia de baix 7 Roldán.
Due to persistent losses, we are now conducting a clearance sale. Even during this clearance period, we value the shopping experience of every customer and offer comprehensive return and refund services.
I. Return Period
Customers can apply for a return within 30 days of receiving the goods.
Applications submitted after the return period may not be processed. Please check the condition of the goods promptly upon receipt.
II. Returns After Opening
To ensure customer peace of mind, we support returns after opening.
Even if the goods have been opened, as long as there is no serious damage caused by the customer, you can still contact customer service to apply for a return.
III. Refund Arrival Time
After the returned goods are approved, the refund will usually be returned to your original payment account within 3 business days.
The specific arrival time may vary slightly depending on the processing time of the payment platform or bank.
IV. Shipping and Logistics Information
Shipping Location: Spain
Order Processing Time: Same day processing
Normal Shipping Time: Approximately 2 business days
V. Return Process
Contact Customer Service to submit a return request
Provide order number and product photos
Customer service will confirm and provide a return address
Customer sends the product back
Warehouse receives and reviews the product and arranges a refund
VI. Contact for Return Address
Email: santa@slateandstone.shop
Address: Santa Lloçia de baix 7, San Lorenzo, PM, 07812
VII. Special Notes
For product damage caused during transportation, please contact customer service immediately.
Due to limited clearance items, some returned items may not be exchangeable and only refunds are supported.
Please ensure the returned product packaging is as intact as possible for quick warehouse review.
Thank you for your support and understanding of Santa Lloçia de baix 7 Roldán, and thank you for choosing our products during this clearance sale.